Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?
This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?
  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Ocean Hotels honeymoon registry?
Using the Ocean Hotels honeymoon gift registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using a honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, a honeymoon gift registry allows you to know ahead of time what you will have available for extras and upgrades on your honeymoon or destination wedding. You can register to get the word out early, and have gift money to come in to help with the initial costs of the honeymoon trip as many of our wedding couples do.
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When will we receive gift funds from this honeymoon registry?
You can collect your wedding gifts any time, as many times as you'd like just by emailing us or going to "Your Account" and selecting "Manage Your Money" when you log in.

You can collect your gifts by:

Having a check mailed directly to you (regular US post, no additional fees) or via an ACH bank to bank transfer in the US (no additional fees) - the choice is yours! Log in and go to "Your Account" and select "Manage Your Money" to choose the method for which you would like to receive your gift monies. If you get busy and forget to request your gift money, we'll send it by your specified method 5 days before the wedding (or upon request by you of an earlier date) and after your wedding.

Checks Only: Checks will be sent to the address you provided. If you do not update your personal information, we will not be responsible for the lost check. A check can be stopped and a new check reissued, but you will be charged a $30.00 stop payment fee. We are not responsible or liable for any losses or hardships due to lost mail or untimely deliveries of regular mail. International clients are required to use PayPal for transfer and all PayPal terms apply.
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How much does it cost to use the wedding registry and wedding website?
We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit cardtransactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?
Service Fee BreakdownThe service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.

This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.

Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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How do we notify our guests about our Honeymoon Wishes registry and wedding website?
We provide:
  • Downloadable announcements to print
  • An email announcement wizard
  • A wedding website
  • A full online photo album
  • A wedding blog
  • A share tool, to post your registry on Facebook, Twitter and other social media sites

Make sure your family knows how special this is to you, by using any or all of these helpful methods.
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What is a Wedding Website?
Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?
No problem! Our customer service representatives are happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service we offer and what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
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Do you book the activities on my honeymoon registry for me?
You have the freedom to choose whatever supplier for any gift you receive as we are not booking the item for you just because it is listed on your gift registry. We always suggest asking your travel professional to help you with reservations for your honeymoon vacation or destination wedding. If your supplier requires you to book in a certain manner, you will find those terms under "Note to Couple" as you build your registry as well as receiving an email notification once the item is purchased for you with booking instructions.
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Will you send the gift money from my honeymoon registry to my travel agent or a travel supplier?
All gift money will be sent direct to you at your contact address or electronically, not to your travel professional or supplier. Remember, you can email us at anytime to collect funds or go to "Request Payment" after you log in.
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How will I know how much to ask for?
When setting up your Honeymoon Wishes registry, we provide a suggested gift amount for each item, based on the suppliers in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose.

For example, if an item is going to cost you $200.00, you may ask for '2 gifts of $100.00' or '4 gifts of $50.00'. If you've chosen to have gifts go to your hotel, those prices will be listed in the exact amount for you.
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How am I notified of a purchase from my Honeymoon Wishes gift registry?
You will receive an email notice to view your 'Gift Announcement',filled out by the gift giver. Guests can also choose to print out this customized gift announcement, with a personal message and photo of their gift, to hand deliver to you. You can log in to your account at anytime and go to 'view gifts' to review gift details, givers and announcements. Guest can also post their gift announcement on your honeymoon registry under the 'Well Wishes' section.

You can then compose a hand written thank you card, right through your account.
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When will my honeymoon registry be active? When will my honeymoon registry close?
Guests can view and give you a gift starting the first day you set up your honeymoon registry. Your honeymoon gift registry will remain active until you would like to delete it. To delete your honeymoon registry, just log in and go to "Your Account" and select "Delete Your Registry".
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Can I use this honeymoon gift registry if I am not from the US?
Yes, absolutely! All amounts will remain listed in US$.
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Can I use this site for my Anniversary, Birthday or Graduation Celebration?
Yes! We have many couples use this site for their Anniversary or Vow Renewal. You can also visit AnniversaryWishes.com. For your Birthday, Graduation, Retirement or any other special event, we've created the fun and versatile site CelebrationWishes.com!
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Can we set this up for a wedding couple as a surprise?
Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
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Who manages this honeymoon registry site? Are you a secure company?
Honeymoon Wishes provides all support and software for the honeymoon registry and has served over 120,000 couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies.. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are the only PCI compliant honeymoon registry, have an A+ Better Business Bureau rating and are a California Corporation. We are happy to speak with you if you have any questions.
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How do I make changes?
To make changes or learn how to manage your registry click here: How Does It Work
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